Help – FAQ

THAT WHICH IS - Frequently Asked Questions

Click on the purple Subscribe/Login button in the upper right corner of the That Which Is web page or open any video with the ‘TWI Premium’ tag in the lower left. You will login to your existing student account and go from there. If you dont already have an account, click on the link below that says ‘Signup’. If you already have an account, once logged in you will be prompted to provide a billing information and a credit card number to pay for the subscription. 

That Which Is is primarily  a web-based streaming platform — you can watch That Which Is content through any computer browser or on your smart phone or tablet browser. 

That Which Is is also available through the MSIA app ( for both iOS and Android). With the app you’ll be able to fit MSIA’s growing streaming service right in your pocket and take John and J-R with you wherever you go. 

Watch  John-Roger or John Morton on your smartphone, tablet, laptop, or desktop computer for one fixed monthly fee of $9.99 a month. 

You can easily cancel your subscription to That Which Is any time. There are no cancellation fees – start or stop anytime. Go to My Account, select Manage Plan from the drop down menu, and go to Subscriptions. Click on Cancel.

Every video you open has the option ‘Add to My List’ under the title on the left under the video itself. If you are logged in, click on this link to save your favorites. You can access your list by clicking on My List near the top right corner of your screen. 

You cannot download any content from That Which Is in the usual sense. 

That Which Is is integrated into the MSIA app. One of the features that comes with this app is the ability for you to save videos to an offline playlist, so that you can watch/listen to them later when not connected to the internet.  This feature will take up memory on your device ( so it is a download in that sense) but you won’t be able to access it out side of the app or  transfer it to another device. 

As an active SAT subscriber, you can listen to the current month’s SAT even if you are not subscribed to That Which Is Premium. Simply ensure you’re logged in with your MSIA username and password.

To listen to the current month’s sat on the…
-Website: Select This Month’s SAT from the Browse menu.
-App version: Tap Menu, tap SAT Seminars, tap This Month’s SAT

If you are an active SAT subscriber and subscribe to TWI premium, you also have access to the library of past SAT selections as well.

To listen to prior SAT selections on the…
-Website: Select SAT Seminar Library from the Browse menu.
-App version: Tap Menu, tap SAT Seminars, tap SAT Seminar Library

If you searched on the title, part of the title, or the product release number and got no results, then the seminar you are looking for may not be available to stream on That Which Is yet. We are continually adding more and more John-Roger and John morton content. 

You can play any video and audio content from That Which Is for others if there is no gold tag next to the video title  in the description alerting that it for Personal Use, SAT Subscribers, or Minister/Initiates only. You can click here to read more information on MSIA’s usage guidelines to understand the responsibilities for sharing that content with others.

Please do not give your That Which Is account login to others. The same responsibilities apply if you do.

YES! If you are already a subscriber to That Which Is, you need only to upgrade your subscription for just an additional $4.99 a month to be able to use all the media on the site—Premium and otherwise—to play at your seminar.

How to upgrade:

– If you already have an active subscription, or even an expired subscription, click on Manage plan. Next to Actions, click upgrade. You will be prompted to provide new billing information and will start being charged $14.99/mo going forward.

-If you are signing up for TWI for the first time, click the purple Login/Subscribe button. Prior to providing payment info, you’ you will be prompted to choose between they standard $9.99/mo TWI Premium subscription and the $14.99/mo Seminar Leader SVOD subscription.

NOTE: This is only for approved MSIA seminar leaders. The option to upgrade to the Seminar Leader Plan will only appear on your screen if there is already  a seminar leader role attached to your MSIA login credentials.

*SATs, Ministers and Initiates content are still off-limits for use at Soul Awareness Seminars and you will see a banner to remind you when you select those seminars.

Of course, Seminar leaders can continue to purchase titles from our online store in CD/DVD or downloadable MP3/MP4. However, the worldwide trend away from CDs and DVDs is getting more pronounced every year and more people are getting on board with accessing media online, either by streaming or downloading. MSIA is no exception and as of  July 2020, all new audio and video releases are only available a by downloading MP3s and MP4s from the online store or by streaming them from That Which Is. MSIA still  has plenty of seminar materials available on CDs and DVDs in our inventory but we are not planning to produce more once we run out of stock on any given title. So, this service is your best shot at having the most content available at your fingertips for future Soul Awarenss Seminars you host.

Innerphasing is a technique of aligning the many levels of your consciousness so that you can live in “one accord” within yourself. You work with the spiritual Light to create a channel of communication between you, as a conscious self, and with your basic self, so you can redirect negative or limiting habit patterns into positive ones.

The basic self is an important part of this process as it maintains the physical body and can be involved with instincts, memories, and habits, much of which it learned when you were very young. It is also the level through which you communicate with your high
self. Working with the basic self is an uplifting and creative process. It is a partnership in which you are learning to create what you
want, bringing a more positive expression into what you do.

How to Use an Innerphasing
Listen to the recording for 32 consecutive days. Any fewer will not be enough to help the basic self let go of old habits and anchor the
new ones into the many levels of your consciousness. You can listen for longer than 32 days and more than once a day. The more you
listen, the more the basic self is able to integrate the new patterns you are establishing.

There are many ways of using this innerphasing. One is to find a quiet place where you will be undisturbed. Use headphones if necessary. Sit comfortably, but avoid a position in which you are likely to fall asleep. Another way is to play the inneprhasing through
headphones at a barely audible level while doing other tasks. The basic self will be able to hear the information clearly, though you
may not. You may also want to listen before you go to sleep at night. It is up to you to choose what works best for you.

Do not listen to the innerphasing while driving a car or operating equipment that requires your full attention.

The Keyword
During the innerphasing, you’ll be asked to use your keyword. This is made up of a color and a symbol but should not be a
combination found in nature, e.g. “blue lake” or “yellow moon.” “Pink lake” and “green moon” are fine. Some of the colors you might
use are red, orange, green, blue, pink, silver, gold. Some symbols you might use are sun, tree, flame, dove, rose, chair, fountain, lake,
moon, diamond, swan, mountain, stairway, gate. If you already have a keyword that is still working for you, there is no need to create a new
one. The keyword is an integral part of this innerphasing, and we recommend you use it often throughout the day to contact the basic
self and help reinforce the new, positive habits and qualities you are developing.

The Physical Cue
The keyword in conjunction with the physical cue, assists in establishing a more direct relationship with your
basic self. You will be asked to repeat it throughout the innerphasing while touching your thumb and first two fingers together  to communicate with the basic self and get its cooperation. You can use either your right or your left hand. It is not necessary to hold the fingers together; a simple touching while saying the keyword inwardly is fine.

Video Tutorials

Below we’ve compiled a series of short tutorials- separated by topic-  to help you take full advantage of everything That Which Is has to offer. Select from the list below the topic you’d like to watch a video on. Or you can scroll to the very last one and watch the entire hour-long zoom tutorial.